Frequently Asked Questions

• What is ROCCABOX?

  ROCCABOX is a curated beauty box featuring a minimum of five premium products each month. Expect a mix of skincare, haircare, makeup, bodycare and fragrance from some of the most sought-after brands in the industry, along with new, up-and-coming brands.
  Each box is carefully selected by our in-house beauty experts, who use their insider knowledge to bring you products that are making waves in the beauty world.

• What kind of products will I receive?

  That’s part of the fun - it’s a surprise! Each monthly and limited-edition box follows a theme and includes a carefully balanced mix of beauty treats, all from high-end or emerging brands. Every product is tried, tested, and approved by our beauty team, so you can trust you're getting the best in beauty.

• How does the subscription work?

  You can subscribe to ROCCABOX from £15 per month with our flexible rolling plan, which is billed monthly. Prefer to commit? You can also choose a 3, 6 or 12-month prepaid subscription- perfect for gifting or treating yourself.

• Can I cancel my subscription?

  You’re always in control with our 1-month rolling subscription — you can cancel anytime between the 3rd and 20th of the month directly in your ROCCABOX account. We’d be sad to see you go, but we keep it easy and flexible. Remember: you’ll need to cancel before the 20th to avoid being billed for the next month’s box. For example, to skip September’s box, please cancel by August 20th. For our pre-paid plans, you’ll commit to the minimum term you selected when you signed up — full details are in our T&Cs.

• Are there any hidden costs?

  None at all. Our monthly box starts at £15, plus £3.95 for postage and packaging. That’s it,no surprises at checkout.